Effective Date: 12 May 2024

At Sensational Transport, we are committed to protecting your privacy and handling your personal information with care and transparency. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

1. Who We Are

Business Name: Sensational Transport
Website: https://sensationaltrans.com
Email: info@sensationaltrans.com
Phone: +61 489 266 046
Address: Toowoomba QLD 4350, Australia

2. Information We Collect

We may collect the following types of information:

Personal Information

• Full name

• Email address

• Phone number

• Pickup and delivery addresses

• Vehicle details (make, model, registration, etc.)

Non-Personal Information

• IP address

• Browser type and version

• Device information

• Website usage data (e.g. pages visited, time spent)
  
  

3. How We Collect Information

We collect information in the following ways:

• Directly from you via forms, email, or phone

• Automatically through cookies and tracking technologies

• Through third-party integrations (if applicable)
  
  

4. How We Use Your Information

Your information is used to:

• Provide transport services and customer support

• Process payments and send invoices

• Communicate updates, quotes, and service notifications

• Improve our website and service offerings

• Comply with legal obligations

We do not sell or rent your personal data to third parties.

5. Cookies and Tracking

Our website may use cookies to enhance your browsing experience, analyse traffic, and deliver targeted content. You can disable cookies via your browser settings, although some features of the site may not function properly without them.

6. Data Sharing and Disclosure

We may share your data with:

• Service providers or subcontractors involved in transport logistics

• Legal authorities if required by law or to protect rights and safety

• Payment processors to handle transactions securely

All third parties are required to uphold the same level of data protection we do.

7. Data Storage and Security

We take reasonable steps to protect your personal information from loss, misuse, unauthorised access, and disclosure. Your data is stored securely on password-protected systems and encrypted where appropriate.

8. Your Rights

As an Australian resident, you have the right to:

• Access the personal information we hold about you

• Correct any inaccuracies in your information

• Withdraw consent for marketing communications

• Request the deletion of your personal data (subject to legal retention requirements)

To exercise these rights, contact us at info@sensationaltrans.com

9. Third-Party Links

Our website may link to third-party sites. We are not responsible for the privacy practices of those sites and recommend reviewing their policies individually.

10. Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with a revised effective date.

11. Contact Us

For any questions or concerns regarding your privacy or this policy, please contact:

📧 Email: info@sensationaltrans.com
📞 Phone: +61 489 266 046
📍 Address: Toowoomba QLD 4350, Australia